The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client’s customers with their service inquiries.
Responsibilities include:
Handle inbound calls and email service inquiries on queries such as:
o Process & status of Estimate or Supplement
o Payment Status – Rental, Tow & Property Damage
o Payment issuance
o Analyze Payments – Void and Reissue requests
o Status of Estimates, send copy, advise assignment submission instructions
o Status on deductible
o Status on Rental
o Advise status on Total Loss
o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics
o Work in a fast pace, structured environment
Salary: $33,000 - $36,000 per year
#LI-SS3
...prepare orders for shipment in the distribution center. Operates forklift and cherry picker as needed. Verifies that orders are... ...work area clean. Other duties may be assigned. No prior experience or training. Location: Groveport, OH Time Type: Full time...
Job Title: Physical Security ArchitectEmployment Type: PermanentAbout the Role:We are seeking a highly motivated and skilled Electronic Security Engineer/Architect to join our team. In this role, you will be responsible for the design, installation, maintenance, and...
...Company Description We are a well-established domestic automotive brand serving the Dallas area, committed to delivering exceptional... ...Description Were seeking a driven and experienced General Sales Manager to lead our sales operations on-site in the Dallas area. This...
...Trusted Trucking Partner for Over 100 Years. Solo & Team Flatbed Owner Operators Needed | Earn 70% - 75% of Line Haul! | 100% FSC Owner Operator truck drivers will feel right at home with Baggett. With consistent freight, minimal deductions and excellent support...
...ranks among the nation's best urban public research universities. Home to 53,235 students,... ...Health Outcomes Research, Psychology, Neuroscience, Behavioral Science, Nutrition,... ...employee wellness program, plus an employee assistance program. Financial security via our...