Job Description

Mail Center Clerk I

Claremont, CA

Reporting to the Mail Center Supervisor, the Mail Center Clerk I processes incoming and outgoing mail and packages for faculty, staff, and students. The Mail Center Clerk I provides information and assistance regarding postal rates and regulations and loads package lockers and performs deliveries.

Essential Functions:

• Receive, sort, and distribute U.S. and campus mail.
• Meter, sort, and bundle outgoing mail, receive, and send packages using computer shipping programs.
• Operate appropriate mail equipment, machines, and tracking software.
• Advise faculty, staff, and students on mail procedures, postal rates, and regulations.
• Maintain a customer service-oriented atmosphere.
• Assist with updating package tracking databases, mailbox statuses, and perform inventory using computer equipment and software.
• Prepare and deliver packages to departments and load the package lockers.
• Assist with delivery of company invoice billing and monthly postage billing.
• Perform related clerical duties such as folding and forwarding mail, applying labels, and making address changes.
• Maintain confidentiality of items being shipped to and from the Mail Center.
• Perform all other related duties as assigned.
• Active support for the College's Principles of Community and Principles of Diversity in the performance of job duties.

Required Knowledge, Skills, Abilities:

• Ability to read, write, and follow oral and written instructions.
• Ability to lift and open mailbags and packages, and placement of mail in mail slots and forward mail with attention to detail.
• Proficient in MS Office (specifically Word and Excel).
• Must be able to effectively prioritize activities, organize, and manage multiple tasks efficiently.
• Excellent customer service and interpersonal skills.
• Ability to work independently and work well with others as part of a collaborative team.
• Must have the ability to interact well with a diverse faculty, staff, and student population.
• Demonstrate excellent judgment and ability to work with confidential materials.

Qualification Standards:

Education & Experience: High school graduation or any other combination of education, training, or experience that provides the required knowledge, skills, and ability to perform the job. Six months to one year of general office or customer service experience is preferred. Knowledge or experience with postage meter machines, package tracking software, and driving golf cart type vehicles preferred, but not required.

Hours, Classification, and Status:

This is a regular status, full-time, benefits-eligible, non-exempt position. The regular hours for this position are Monday-Friday 8:00 am-5:00 pm. Hours may vary due to the needs of the College or department. Hourly rate range: $18.00 - $20.00. The hourly rate of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.

Supervisory Responsibility:

None

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is quiet to loud and there is dust and dirt from the mail and packages. Will experience weather temperature and condition variations when performing deliveries.

Physical and Mental Requirements:

Ability to maintain good concentration level while dealing with interruptions; attention to details with emphasis on accuracy; capable of giving, receiving, and analyzing information, formulating work plans, and articulating goals and action plans. Sitting in a normal seated position for extended periods of time. Standing for extended periods of time. Reaching and extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than the whole hand(s), or arm(s), for example, using a keyboard. Communication skills using the spoken word. Ability to see within normal parameters. Ability to hear within normal parameters. Ability to bend and stoop, for example, to file. Ability to move about. Ability to lift and move items up to 40 lbs., or heavier by using a dolly or a two-person lift/carry, for example to lift or move office supplies, files, books, and packages.

At-Will Employment:

Regular employment at the College is for no specified period of time; conditions and status of employment (hours, pay, title, duties, etc.) are subject to change at any time. Scripps College is an At-Will employer. Employees, and likewise the College, are free to end the employment relationship at any time, for any reason, with or without notice or cause, unless otherwise prohibited by law.

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