The Parking Enforcement Attendant directly reports to the Account Manager. This position is responsible for performing a variety of Facility/Garage/Lot supportive functions which include, but are not limited to; customer service, cashiering, flagging, cleaning, lot maintenance, operating and maintaining revenue control equipment, filling out reports, issuing parking citations, opening and closing of booths. Essential functions include maintaining a pleasant, friendly, and professional demeanor with all guests, parkers, co-workers, and clients; patrolling and monitoring each lot to ensure that only authorized vehicles are parked; enforcing lots by issuing citations based on preapproved guidelines to any non-paid or time-expired parkers; managing lot signage; maintaining lot cleanliness; troubleshooting parking meters/equipment; preparing reports and filing paperwork regarding violations and citations; ensuring compliance with local, state, and federal laws; seasonal tasks including snow removal; and performing other duties as assigned. The role requires the ability to provide excellent customer service, operate and maintain revenue control equipment, perform maintenance and upkeep of a facility, log information and make mathematical computations quickly and accurately, and work outside in all weather conditions. Physical demands include standing for the length of the shift and lifting, pushing, and pulling up to 50 pounds. The work schedule is typically Thursday-Sunday with morning/evening availability, 25-30 hours per week.
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