Job Description

Join to apply for the Parking General Manager in Atlanta role at Legacy Parking Company .

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The General Manager is responsible for managing all aspects of a Region for Legacy Parking, including a team comprised of Operations and Facility Managers, Clients that own and manage assets, vendors servicing those assets, and other stakeholders.

Essential Duties And Responsibilities

1. Strategic Leadership: Develop and implement regional business strategies aligned with company objectives to ensure profitability and sustainable growth.
2. Operations Management: Oversee daily operations of multiple parking facilities, ensuring efficient management, staffing, and maintenance. Set goals and monitor progress.
3. Financial Performance: Manage the region's P&L, drive revenue, control costs, and strategize to improve underperforming properties.
4. Customer Service Excellence: Maintain high service standards to enhance customer satisfaction and loyalty.
5. Team Management: Lead and motivate a team of managers and staff, fostering a positive work environment, and ensuring proper staffing and development.
6. Performance Measurement: Set KPIs, monitor performance, and take corrective actions to ensure operational excellence.
7. Compliance and Safety: Ensure adherence to laws, regulations, and safety standards; maintain communication with law enforcement and emergency teams.
8. Client Management: Build strong relationships with clients and stakeholders, resolving issues and fostering partnerships.
9. Business Development: Identify growth opportunities and support acquisition strategies.
10. Market Analysis & Event Preparedness: Stay informed on industry trends; manage non-standard event operations.
11. Technology Adoption: Leverage technology to improve operations and customer experience.
12. Budgeting and Forecasting: Collaborate on budgets and provide financial forecasts.
13. Quality Assurance & Vendor Compliance: Conduct audits, enforce standards, and ensure contract compliance.
14. Training and Development: Identify training needs and promote continuous learning.
15. Reporting and Communication: Deliver regular performance reports and ensure effective stakeholder communication.
16. Crisis Management: Prepare and respond to emergencies effectively.
17. Other Tasks: Perform additional projects as needed.

Minimum Job Qualifications

• At least 5 years of operational and leadership experience in parking or related industry, including revenue control and reporting.
• Bachelor's Degree in Business or related field, or equivalent experience.
• Proven leadership and problem-solving skills.
• Ability to manage multiple projects with flexibility.
• Self-motivated, professional, and courteous.
• Effective communication skills; presentation skills a plus.
• Proficiency in Microsoft Office and relevant technologies.
• Experience in budgeting, reporting, and business improvement strategies.

Seniority level

• Director

Employment type

• Other

Job function

• Management and Manufacturing
• Facilities Services

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Marietta, GA $55,000.00-$65,000.00 3 weeks ago

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