Job Description

Salary : $54,412.80 - $68,016.00 Annually Location : Round Rock, TX Job Type: Full-Time Job Number: 201801926 Department: Police Criminal Investigations Opening Date: 06/02/2025 Closing Date: 6/15/2025 11:59 PM Central Description Under general supervision, the Victim Services Advocate provides a variety of support services to victims of crime, law enforcement and the community. This is accomplished by providing crisis intervention; tracking and supporting victims throughout the legal process; advising victims of their rights; and coordinating application for compensation. Posted range is the starting salary. Pay rate offered is based on experience. Examples of Duties Create professionally written communications and utilization of law enforcement database for investigative needs. Respond to requests for services by police department personnel and members of the community. Provide or arrange for transportation of victims for police related matters. Respond to telephone calls from victims, community members and other agencies. Develop and maintain relationships with service providers and coordinates services for victims and persons in need. Works cooperatively with the officers and detectives, while advocating for the rights of the victims of crime, as outlined in the Code of Criminal Procedure, Chapter 56-Rights of Crime Victims. Assist with administration of the Victim Services Volunteer program including scheduling and monitoring the program in the absence of the coordinator. Develops and presents public information and educational programs for community groups, police department training and general education. Provide emotional and moral support to victims and relay pertinent information to detectives. Assist detectives with follow-up on victims. Provide care of minors or infants when in temporary custody. Answer questions about protective orders. Conduct follow up contact with victims of crime and provides referrals to other agencies. All other duties, as necessary for the good of the department and community. Experience and Training Associates degree is required. Minimum one (1) year experience in victim services work or related social services field required. Two years of additional work experience directly related to the role may substitute for Associate's degree. Additional education may substitute for work experience on a year-to-year basis. Certificates and Licenses Required Current Texas Class C driver license or the ability to obtain prior to employment. Must be willing to work various shifts that include evenings, weekends and holidays, and be on a rotating on-call work schedule. The City of Round Rock recognizes that everyone is concerned about financial protection - both now and for the future. Recognizing that employees are essential in the operation of an organization, the City wants to help provide our employees and their families with a measure of security through our benefit program. Working toward that goal, the City offers security for the present and the future. Security for the Present:

• Health Plan
• Dental Plan
• Vision Plan
• Additional Supplemental Plans (optional)

Security for the Future:

• Retirement Plan
• Deferred Compensation Plans

Additional Benefits:

• Education Reimbursement Assistance
• Employee Wellness Center
• Clay Madsen Recreation Center Membership
• Employee & Family Pool Pass (seasonal)
• Round Rock Public Library Card
• Medical and Dependent Day Care Reimbursement Account
• Employee Assistance Program
• Longevity

Leave Benefits:

• Vacation
• Sick
• City Holidays

01 Which of the following best describes your education? Less than High School High School Diploma or GED Some college; less than an Associate's degree Associate's Degree Bachelor's Degree Master's Degree or higher 02 How many years of experience do you have in victim services or a directly related field? None Less than one (1) year. More than one (1) year but less than two (2) years. More than two (2) years but less than three (3) years. More than three (3) years but less than four (4) years. More than four (4) years. 03 This job will require the ability to work hours outside of traditional business hours on a regular basis. Are you able and willing to work nontraditional days and hours? Yes, I can work nontraditional hours No, I cannot work nontraditional hours 04 This position requires the ability to work an on-call schedule. Are you able to work on-call? Yes No Required Question City of Round Rock, TX

Job Tags

Holiday work, Full time, Temporary work, Work experience placement, Seasonal work, Shift work, Afternoon shift,

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